FAQs

What makes your practice so different?

There are several things that really separate us from traditional therapy clinics.

1. We DON’T double or triple you up with other patients. This means you get one on one attention with a licensed professional.

2. Every one gets an hour of our time if they need it. No rushing you in and out.

3. Recent chart audits from a group of 5 doctors show that we took 2.52 visits to get all 46 of their patients pain free. Compare that with 10-20 visits with a traditional therapy approach.

4. We don’t use hot pacs or ultrasound in our clinic. They are grossly over-used and of little value for most disorders.

5. Our approach is "hands on". We don’t hook you up to machines and say, "I’ll be back."

6. We don’t accept insurance as payment in full. You pay for whatever the insurance does not.

Will my insurance cover "alternative therapy"?

It’s important to remember that although our approach and philosophy is different from most Physical Therapy practices, all of our techniques are still allowable from an insurance standpoint. The main techniques we use are all included under the current billing codes. So if your insurance company has coverage for Physical Therapy, those techniques would be acceptable.

Will insurance cover all of your charges?

This depends entirely on your policy. Some companies have different "panels" or levels of coverage that may pay 100% for one subscriber while someone with the same company can have a different panel that doesn’t cover very much. It all depends. Fortunately, at Alternative HealthCare Solutions, we will do all of the phone calling ahead of time to find out what’s covered and what’s not. That way there are fewer "surprises" when the bills come out. Just call us, give us your billing information and we will get on the phone to the insurance company. We’ll call you right back with the information.

What about Medicare and Medicaid?

We are happy to accept Medicare and Medicaid payments with your co-pay or secondary insurance.

Will I need a doctor’s referral?

As of May 4th, 2004 Ohio law no longer requires a person to need a referral from a doctor as a prerequisite to being seen by a Physical Therapist. However, you should check with your insurance company to see if your benefits will change if you do not have a referral from an M.D., D.O., D.D.S. or Podiatrist.